How we collect your data
We collect data about you in a variety of ways, starting at the point where you place an order for goods and services, where we will collect the data from you directly. We also update this data through your subsequent contact with us.

Purposes of the processing
Personal information which you supply will be used
• To provide the goods and service requests
• To collect payment
• To send you details of other goods and services

Legal basis for processing
We process your information, with the exception of financial information under the performance of a contract basis for processing.
We will process your financial information under the Legal basis for processing.

Data retention period
We will keep an electronic record of your purchases, invoices and payment records on our CRM system for 2 years: or if you have any other relationship with IPEM (e.g. IPEM member) until we have no longer a legal basis for processing this data.

Categories of personal data
We will keep the following categories of personal data:

Personal Details
• Name
• Finance Address
• Delivery Address

Purchase Details
• Details of Product/Service
• Date of Purchase
• Payment Details
• Delivery address

Who we share your data with
We share some of your data with other organisations and individuals who process data on IPEM’s behalf (Data Processors). The use of the data we share is strictly limited, by contract, to those purposes.

With our IT Software & IT Support Service Providers
We share your personal data that we hold with our IT and IT support Service Providers to ensure that you get the best possible service.