People who contact us by Email

How we collect your data
We collect data about you in a variety of ways, starting at the point of your email to us where we will collect the data from you directly. We also update this data through your subsequent contact with us.

Purposes of the processing
Personal information which you supply will be used to:
• To respond to your email

Legal Basis for processing
We process your information under the legitimate interest basis for processing.

Legitimate Interest
People who send email expect this processing to take place so that they can have a response to their email.

Data Retention period
We will keep the email correspondence until the subject of the email has been addressed by us and for no longer than 3 years.

Categories of Personal Data
• Name
• Email address.
• Contents of your email and our responses.

Who we share your data with
We share some of your data with other organisations and individuals who process data on IPEM’s behalf (Data Processors). The use of the data we share is strictly limited, by contract, to those purposes

With our Professional Contributors
We may share the contents of your emails with one or more professional contributors (IPEM volunteers) so that we can provide the best response we can to your email.

With our IT Software & IT Support Service Providers
We share your personal data that we hold with our IT and IT support Service Providers to ensure that you get the best possible service