CONDITIONS OF BOOKING:

 

Registrations

You will be required to log-in to the IPEM website in order to book your exam place. If you are not already registered on this website, you will be required to do so.

In order to book your place you will need to provide your registered billing address at the point of registration. If you are a new registrant on the website please contact the IPEM finance department on 01904 610821 to assign an invoice address to you before continuing with your booking.

To book the exam, the online booking form must be filled in and the relevant payment option ticked. See below for conditions of payment. IPEM can take no responsibility for issues arising from incorrect completion of the online booking form. Where possible we will try and cater for all special requirements including access as long as these are indicated in the relevant section at the time of booking.

 

Payment terms

IPEM follows best practice with respect to purchasing to ensure full and prompt payment.

This best practice requires you the purchaser to provide either full payment or a physical purchase order to IPEM (the supplier) before the delivery of goods or services. Many purchasers now insist that the supplier provides a copy of the physical purchase order before payment will be made.

To pay by invoice

Once you complete your online booking you will receive an automated invoice by email – please pass this on to your finance department for payment. By selecting to pay by invoice you are agreeing to send a purchase order to:

Finance department, IPEM, 230 Tadcaster Road, York, YO24 1ES

email: finance@ipem.ac.uk or fax: 01904 612279

within one week of making your online booking. If a payment or purchase order has not been received one week prior to the exam we will require payment by another method, or your place cannot be guaranteed

 

Confirmation and Receipts

Once you have completed the online booking you will automatically receive a confirmation email and a separate invoice email.

If you have paid by credit card online then this invoice will show as paid and acts as your receipt. If you have chosen to pay by invoice then please pass this onto your finance department for payment.

A separate email will be sent to candidates (if separate from the booker) with final details fand instructions for the day of the exam.

 

Cancellation Policy

In the event of a cancellation a refund of the total fee paid per delegate less a £25.00 charge to cover administration costs will be made if cancellations are received in writing.

Substitutions can be made at any time free of charge.

In the event of insufficient candidates, IPEM reserves the right to cancel the exam sitting. Any registration fees paid will be refunded but IPEM cannot reimburse any other expenses incurred.

 

Data Protection

Your data provided to us is processed in accordance with IPEM’s Privacy Policy Privacy Policy - IPEM.

 

Photography and filming

IPEM reserves the right to take photographs and/or film at all IPEM events. These films or photos may be used in post-event publicity and on future marketing materials. By completing and submitting the booking form, the delegate consents to the official photographer taking such images. Exams will also be recorded for invigilation purposes, and the recording shared with the relevant examining board.